About the Role
Description
Job Title: Customer Experience Pro (Remote - USA)*
Job Type: Full-Time | Remote (USA)
Salary: Starting at $20/hr, with opportunities for advancement
*U.S. Citizens stationed at military bases overseas are welcome to apply.
About Us:
Blue United Sourcing is a specialized staffing firm dedicated to finding top-tier talent for an array of industries. As a veteran-owned company, we demonstrate our commitment to the military community by prioritizing the hiring of military spouses and veterans.For this role, we are partnering with a forward-thinking company committed to providing exceptional customer experiences through innovative technology.
Position Overview:
As a Customer Experience Pro, you will engage with customers via live video through our partner’s retail platform, assisting them in navigating their in-person shopping experience. Your role is to provide real-time product recommendations, answer questions, and ensure a seamless customer journey. If you are outgoing, personable, and passionate about delivering top-tier service, we’d love to hear from you!
Key Responsibilities:
Engage with customers via live video to provide product recommendations and assistance.
Deliver exceptional customer service with professionalism, empathy, and enthusiasm.
Utilize our technology platform to support customers in their retail shopping experience.
Build rapport with customers to understand their needs and provide tailored solutions.
Maintain a professional and presentable appearance on camera.
Adapt to various customer needs and handle inquiries with efficiency and poise.
Qualifications:
Demonstrated prior experience in customer service, sales, or related fields.
Outgoing, personable, and customer-focused attitude.
Strong verbal communication skills and professional on-camera presence.
Empathy and the ability to build rapport quickly with diverse customers.
Agile with technology: Ability to learn and navigate intuitive software with ease
Ability to work independently in a remote setting with a reliable internet connection.
Access to a laptop or desktop computer on which to perform the role.
Ability to work at least one full weekend shift (either Saturday or Sunday) per week.
*All applicants must be authorized to work in the United States without sponsorship.
Benefits
Benefits will be provided after 90 days.
Why Join Us?
Competitive starting salary of $20/hr with growth opportunities
Company-paid training to ensure a successful transition into the role
Fully remote position with flexible work arrangements
A chance to make an impact by assisting customers in real-time
A company culture that values diversity, inclusion, and career development
Strong support for the military community
Join our team and be part of a dynamic, tech-forward customer service experience! Apply today to help shape the future of retail assistance from the comfort of your home.
*Positions are expected to begin between in Fall 2025.*
Please reach out to recruiting@blueunitedsourcing.com with any questions.
